ChildPlus
Frequently Asked Questions

Your ChildPlus username can be located by contacting your organization's ChildPlus Administrator. They can assist with retrieval of your username as well as assist with password reset if needed.

In ChildPlus, you can manually keep the left sidebar open by moving your cursor to the sidebar and clicking the pin icon. This action will lock the sidebar in the open position until you unpin it.

To pin the sidebar in ChildPlus, move your cursor over to the sidebar. A small icon that looks like a pin will appear. Click on this icon, and the sidebar will remain open until you decide to unpin it.

Group text messages or bulk SMS can be sent in ChildPlus by selecting the specific group you need to communicate with, then clicking on the messaging tool, typing your message, and clicking send. Remember to consider data privacy and confidentiality at all times.

ChildPlus is owned and operated by Procare Solutions, a trusted provider of child care management solutions.

In ChildPlus, PIR stands for Program Information Report. It is an annual report that Head Start programs must submit for federal compliance. ChildPlus helps in making this process efficient and accurate.

ChildPlus Data Tracking is a feature that allows for organized and efficient management of a vast array of Head Start data including enrollment, health, education, family services, meals, attendance, and personnel.

The exact report you will need to run in the ChildPlus Education Manager depends on the specific data or information you need. There are various reports for key areas such as enrollment, attendance, health, family services, and more.

If ChildPlus isn't accessible via your taskbar, it may not be properly pinned. To fix this, search for ChildPlus in your start menu, right click on the app, then select 'Pin to Taskbar'. Alternately, it might be a technical issue that your IT department or the ChildPlus support team can assist with.

ChildPlus 5.0 introduces both a Desktop and a Mobile version, with the mobile version providing on-the-go access to Family Services and related reports at no extra cost. New features include the DRDP built directly into ChildPlus Mobile, important security updates such as a strong password policy and 2-Step Verification, internal monitoring enhancements, school years grouping for program terms, an updated Head Start Eligibility Verification Form in the desktop version, interactive and user-friendly reports, and several fixes to previous issues.