Frequently Asked Questions
Learn more about ChildPlus software and how to use it
Learn from ChildPlus Experts
The world of data and compliance can be overwhelming and complex. Many Head Start programs rely on ChildPlus software to help them achieve their goals, maintain federal compliance, and accurately track finances. We provide a service that helps simplify your Head Start software and tailors it to your program’s needs.
ANSWERS TO CHILDPLUS FREQUENTLY ASKED QUESTIONS
What is ChildPlus
how to download childplus to your computer
how to download childplus to windows
how to find your username on childplus
Your ChildPlus username can be located by contacting your organization's ChildPlus Administrator. They can assist with retrieval of your username as well as assist with password reset if needed.
how to keep the left sidebar open in childplus
In ChildPlus, you can manually keep the left sidebar open by moving your cursor to the sidebar and clicking the pin icon. This action will lock the sidebar in the open position until you unpin it.
how to pin the sidebar in childplus
To pin the sidebar in ChildPlus, move your cursor over to the sidebar. A small icon that looks like a pin will appear. Click on this icon, and the sidebar will remain open until you decide to unpin it.
how to send a group text message in childplus program
Group text messages or bulk SMS can be sent in ChildPlus by selecting the specific group you need to communicate with, then clicking on the messaging tool, typing your message, and clicking send. Remember to consider data privacy and confidentiality at all times.
what does pir stand for in childplus
In ChildPlus, PIR stands for Program Information Report. It is an annual report that Head Start programs must submit for federal compliance. ChildPlus helps in making this process efficient and accurate.
what is the childplus data tracking feature
ChildPlus Data Tracking is a feature that allows for organized and efficient management of a vast array of Head Start data including enrollment, health, education, family services, meals, attendance, and personnel.
Whats new in childplus 5.0
ChildPlus 5.0 introduces both a Desktop and a Mobile version, with the mobile version providing on-the-go access to Family Services and related reports at no extra cost. New features include the DRDP built directly into ChildPlus Mobile, important security updates such as a strong password policy and 2-Step Verification, internal monitoring enhancements, school years grouping for program terms, an updated Head Start Eligibility Verification Form in the desktop version, interactive and user-friendly reports, and several fixes to previous issues.
which report in childplus education manager needs to run
The exact report you will need to run in the ChildPlus Education Manager depends on the specific data or information you need. There are various reports for key areas such as enrollment, attendance, health, family services, and more.
who owns childplus
ChildPlus is owned and operated by Procare Solutions, a trusted provider of child care management solutions.
why isn't my childplus accessible via taskbar
If ChildPlus isn't accessible via your taskbar, it may not be properly pinned. To fix this, search for ChildPlus in your start menu, right click on the app, then select 'Pin to Taskbar'. Alternately, it might be a technical issue that your IT department or the ChildPlus support team can assist with.
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